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Case Study

Modern Bungalow

Automated E-commerce Order Processing & Accounting Sync

clock icon8 weeks
services iconE-commerce
check icon20+ hrs/week saved

The Challenge

Modern Bungalow, a premium home goods and furniture retailer specializing in contemporary design, was experiencing rapid growth through their Shopify store. However, their success was creating operational bottlenecks—every order required manual data entry into QuickBooks, customer communications were handled individually, and order fulfillment workflows were completely manual processes consuming entire workdays.

The native Shopify-QuickBooks integration wasn't suited for their sophisticated business model—it created duplicate entries, couldn't handle their custom pricing structures for trade customers, and failed to sync properly during high-volume sales periods. With their focus on quality home furnishings and exceptional customer experience, their team was spending 20+ hours per week on repetitive administrative tasks instead of growing the business and serving customers.

Client Feedback

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"Seth is super responsive and very proactive with communication throughout the stages of the project. He's super knowledgeable about automations, n8n, scripting and webhooks. He's very good at thinking through the logic of how to best automate a process, and then executing on that vision. Definitely will work with him again."
Modern Bungalow
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Key Features

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Intelligent Order Sync

Real-time order synchronization from Shopify to QuickBooks with automatic tax allocation, fee calculation, and proper revenue recognition—handling complex scenarios that native integrations miss.

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Automated Email Workflows

Context-aware email automation that sends personalized order confirmations, shipping updates, and follow-up sequences based on customer behavior and order history.

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Multi-Channel Inventory Management

Centralized inventory tracking that prevents overselling across Shopify, wholesale channels, and in-person sales with instant updates and low-stock alerts.

Results & Impact

95%

Reduction in manual data entry

20+ hrs

Per week saved on order processing

100%

Order accuracy with zero duplicates

How It Works

1

Order Capture & Validation

When a customer places an order on Shopify, the system immediately validates payment, checks inventory availability, and initiates the automated workflow—all within seconds of order placement.

2

Smart Accounting Sync

Order data is intelligently processed and synced to QuickBooks with proper chart of account mapping, tax allocation, and fee calculations. The system handles complex scenarios like partial refunds, exchanges, and multi-item discounts that native integrations can't manage.

3

Automated Customer Communication

Personalized email workflows trigger automatically based on order status, customer history, and product type. From order confirmation to shipping notifications to post-purchase follow-ups—all handled without manual intervention.

The Business Impact

This automation system transformed Modern Bungalow's operations, allowing them to maintain their commitment to exceptional customer service while scaling efficiently. The team went from spending entire days on manual order processing to having everything handled automatically—freeing them to focus on curating beautiful home goods, building customer relationships, and expanding their contemporary furniture collection. The system now processes hundreds of orders weekly with zero manual intervention while maintaining the attention to detail their brand is known for.

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